Privacy Policy

1. Information We Collect

Information you provide to us

We collect information you choose to provide, including when you complete a contact or inquiry form, request a consultation, engage us for services, or communicate with us. This may include your name, business name, job title, email address, telephone number, mailing address, and any information contained in the messages, documents, or records you share with us.

In the course of an engagement, we may also collect financial and tax-related information necessary to perform our services, which can include income and expense records, bank and accounting data, payroll information, tax identification numbers, and other documentation you authorize us to handle on your behalf.

Information collected automatically

When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device characteristics, referring pages, the pages you view, and the dates and times of your visits. We collect this information using cookies and similar technologies, as described in Section 5.

Information from third parties

We may receive information about you from third parties, such as referral sources, your service providers (for example, payroll or banking platforms you authorize us to access), publicly available sources, and analytics or marketing providers.

2. How We Use Your Information

We use the information we collect to:

• Provide, perform, and administer the accounting, bookkeeping, tax, and advisory services you request;
• Respond to your inquiries, schedule consultations, and communicate with you about your engagement;
• Prepare and file tax returns and related documents, and provide ongoing financial guidance;
• Operate, maintain, secure, and improve our website and services;
• Send administrative information, service updates, and, where permitted, relevant communications about our services;
• Comply with our legal, regulatory, and professional obligations; and
• Protect the rights, property, and safety of Mantle, our clients, and others, and to detect and prevent fraud or misuse.

3. Confidentiality of Tax and Financial Information

We handle your financial and tax information with a high degree of care and confidentiality, and we are subject to specific federal protections that apply to firms that prepare tax returns and handle financial information.

Tax return information you provide is protected under Section 7216 of the Internal Revenue Code and its accompanying Treasury Regulations. These rules generally prohibit us from using or disclosing your tax return information for any purpose other than preparing your return, unless you have provided prior written consent or a specific legal exception applies.

We are also treated as a “financial institution” under the Gramm-Leach-Bliley Act (GLBA), and we maintain a written information security program designed to comply with the FTC Safeguards Rule. In addition, members of our team who are licensed Certified Public Accountants are bound by the professional confidentiality standards applicable to their individual license.

We will not disclose your nonpublic personal or financial information to anyone except as permitted or required by law, as necessary to provide our services, or with your authorization.

4. How We Disclose Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose information only in the following limited circumstances:

• Service providers. We share information with trusted vendors who perform services on our behalf — such as cloud productivity, accounting and tax software, secure document storage, communications, customer-relationship, and analytics providers — under contractual obligations to safeguard it and use it only for the services they provide to us.
• Legal and regulatory compliance. We may disclose information when required by law, subpoena, court order, or governmental request, or to comply with our professional and regulatory obligations.
• With your consent or at your direction. We disclose information to third parties (for example, lenders, taxing authorities, or your other advisors) when you authorize us to do so.
• Protection of rights. We may disclose information where necessary to protect the rights, property, or safety of Mantle, our clients, or others, including to enforce our agreements or prevent fraud.
• Business transfers. If Mantle is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to the protections of this Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings, and you may set your browser to refuse some or all cookies; however, certain features of the site may not function properly if you do. Where required by law, we obtain consent before placing non-essential cookies. We honor recognized browser-based opt-out preference signals, such as the Global Privacy Control (GPC), where applicable.

6. How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, use, alteration, or disclosure, consistent with the FTC Safeguards Rule and our professional obligations. These measures include access controls, encryption where appropriate, multi-factor authentication, and ongoing monitoring of our systems.

No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee its absolute security, and any transmission of information is at your own risk.

7. Data Retention

We retain personal and financial information for as long as necessary to provide our services, to satisfy our legal, regulatory, professional, and tax-record retention obligations, to resolve disputes, and to enforce our agreements. When information is no longer required, we dispose of it securely.

8. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. Residents of states with comprehensive consumer privacy laws may have the right to:

• Confirm whether we process your personal information and request access to it;
• Request correction of inaccurate personal information;
• Request deletion of your personal information;
• Obtain a portable copy of certain information; and
• Opt out of the sale of personal information, targeted advertising, or certain profiling (note that we do not sell personal information or use it for targeted advertising).

California residents. Under the California Consumer Privacy Act, as amended by the CPRA, you have rights to know, access, correct, and delete your personal information, to opt out of its sale or sharing, to limit the use of sensitive personal information, and to be free from discrimination for exercising these rights.

Important note for financial information. Much of the information we collect and maintain is governed by the Gramm-Leach-Bliley Act and the Internal Revenue Code. Personal information regulated under those federal laws is generally exempt from state consumer privacy laws and is instead protected under the confidentiality framework described in Section 3.

How to exercise your rights

To make a request, contact us using the details in Section 11. We will verify your identity before fulfilling your request and will respond within the timeframes required by applicable law. You may use an authorized agent to submit a request on your behalf, subject to verification. We will not discriminate against you for exercising any of your privacy rights. If we decline a request, you may have the right to appeal our decision by contacting us.

9. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of our website or services after any update constitutes your acceptance of the revised Policy.

11. How to Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Mantle Advisory Group LLC
1213 West Morehead Street, 5th Floor #2205
Charlotte, NC 28208
Email: info@mantleadvisorygroup.com

Governing Law

This Privacy Policy and any dispute arising out of or relating to it are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles.